1. Overview
Gulf Pro Wash respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, communicate with us, schedule service, or otherwise interact with our business.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
- Contact information: name, email address, phone number, mailing or service address, and ZIP code.
- Service request information: property details, surfaces to be cleaned, requested services, photographs, scheduling preferences, and quote notes.
- Communications: emails, text messages, call details, form submissions, and customer-service requests.
- Transaction records: quotes, invoices, payments, and service history where applicable.
- Technical information: browser type, device type, IP address, pages visited, referral data, and similar website information.
3. How We Collect Information
We collect information directly from you when you complete a form, request a quote, call, text, email, schedule service, or otherwise contact us. We may also collect limited technical information automatically through cookies, analytics tools, hosting systems, and similar technologies.
4. How We Use Information
- Respond to quote requests and service inquiries.
- Schedule, confirm, update, and provide services.
- Send customer-care messages, appointment reminders, estimate updates, and service-related notices.
- Process payments and maintain business records where applicable.
- Improve our website, services, customer experience, and internal operations.
- Protect against fraud, misuse, security issues, and prohibited activity.
- Meet legal, regulatory, tax, insurance, and recordkeeping obligations.
5. SMS, Mobile Information & Opt-In Consent
If you voluntarily opt in to receive text messages from Gulf Pro Wash, we may send messages related to service requests, estimates, appointment scheduling, reminders, status updates, and customer care. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly. SMS consent is optional and is not required as a condition of purchasing our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent are not sold or shared for third-party marketing. We may disclose information to messaging providers, aggregators, carriers, and support vendors only as needed to deliver messaging and customer-support services.
6. How We Share Information
We do not operate a lead-selling or lead-reselling business. We may share information only as reasonably necessary with service providers that help us operate our business, such as website hosting, customer relationship management, communications, scheduling, payment processing, analytics, customer support, and professional advisers.
We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect rights, property, safety, customers, or our business.
7. Cookies & Analytics
Our website may use cookies, pixels, local storage, analytics, and similar technologies to operate the site, understand traffic, remember preferences, and improve performance. You can control many cookies through your browser settings.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and meeting legal, tax, insurance, and compliance obligations.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Your Privacy Choices & Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit certain uses. We may need to verify your identity before completing certain requests.
11. Children's Privacy
Our services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under 13.
12. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we may revise the effective date shown above.
14. Contact Us
Gulf Pro Wash
Phone: (251) 270-1253
Email: [email protected]
Business Address:1343 Hardwood Dr E, Gulf Shores AL 36542
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